5

Quickly assessed our car and got a new battery installed promptly! Very happy with service! Thanks!

5

Very clean and friendly. Work done when scheduled.

I'm glad you found your visit to our shop to be a good one. We look forward to helping you in the future.

- Pella Car Care
5

With my work hours (I just started a new job so I didn't want to miss work at all or anything like that, and I live out of town) they worked with me and went and picked up my car and dropped it off in time so I could have it during lunch time. The service was AMAZING, and I would highly recommend them to anyone. Very polite and car was clean when I got it back with all the stuff they did done. I'll definitely be going back in the future when the time comes for another oil change, or other services I'll need done on my vehicle. 5/5 easily!

5

I so appreciate the phone call explaining what needs to be done on my car BEFORE the work begins so I can decide what I want done.

I agree, it's nice to discuss what is recommended by the technician and what options are available before the work is done.

- Pella Car Care
5

I sincerely appreciate having a car repair place that I can trust not to take advantage of my lack of knowledge. Also your willingness to let me make two payments since my finances are very tight.

Taking care of our customers and putting their needs as our top priority will always be important to us. We never want to take advantage of anyone.

- Pella Car Care
5

As usual when I had a problem the service crew we prompt in coming to the rescue. Their service and efficiency is why I have been a long time customer.

We appreciate your loyalty. Car troubles are never convenient and we do our best to help as quickly as possible.

- Pella Car Care
5

I had a few questions about some of the repairs they did, and they walked me through it all.

I'm glad our service advisors were able to answer your questions to your satisfaction.

- Pella Car Care
5

Wonderful place and staff! Was able to get scheduled next day and parts ordered.

We appreciate that you called us and that we were able to help you out. Looking forward to seeing you again.

- Pella Car Care
5

Thank you for your detailed review of the vehicles. Always professional and done timely and for a fair price.

Most people want to know why we make the recommendations that we do. We strive to answer any questions that you might have about your vehicle.

- Pella Car Care
5

Always friendly and done timely.

Pella Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pella Car Care (641) 628-9223 if you have any issues in accessing any area of our website.