Rear brakes were really bad, I was kind of stranded at work but Pella Car Care was able to get the car in and looked at and repaired the next day as discussed. The car was ready and the cost was as quoted. Other work was noted as needed but I was not pressured to have work done and was well informed about the repairs needed and know I can return when we want to have the work done and as quoted. Everyone was very polite, professional and helpful.
Thank-you for your kind words! We believe it is our professional obligation to our customers to quote accurate estimates. Also, it is our obligation to let you know the condition of your car after our inspections. Pressure to do more than you are comfortable with won't happen here.
- Pella Car Care