2

Paid for a thorough brake inspection and they said they couldn't find anything. Go to pick up my vehicle and the groaning from the locked up brakes was loud enough a tech in the doorway kept staring at me as I left. Went to Howard's in Osky and he found collapsed brake lines immediately and serviced them.

Thank you for the feedback. I understand your frustration with us not being able to reach conclusions on either of your concern(s). We find it very important that we can duplicate & verify needs prior to advising part(s) be replaced at customer expense. I apologize that we were unable to meet your expectations but am glad to hear that the vehicle was able to be repaired for you.

- Pella Car Care
5

They are customer oriented and their service is top notch. They checked over the entire vehicle to make sure it was in great running condition. I recommend Pella Car Care to those who value detailed service.

5

Very friendly, fast turnaround on car maintenance and reasonable pricing!

Glad you were happy with your service.

- Pella Car Care
5

Thanks!

Your welcome, our pleasure.

- Pella Car Care
5

Thank you for the great rating. We appreciate the opportunity to serve you with vehicle repair.

- Pella Car Care
5

Super friendly. Great service.

So glad to hear you were happy with our service.

- Pella Car Care
5

Service was exceptional, as usual.

Thank you. You have been a loyal customer for a lot of years. We really appreciate that.

- Pella Car Care
5

We appreciate the explanations as to why they do the work found needed and why they choose to put other potential service work off for a time.

When our technicians inspect vehicles they often find concerns that the customer is unaware of. Communication of those concerns is so very important. I'm glad our service advisor was able to express those concerns in a good way.

- Pella Car Care
5

Count on Pella Car Care to deliver top notch high quality service for your vehicle.

4

Pella Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pella Car Care (641) 628-9223 if you have any issues in accessing any area of our website.