5

Timely scheduling, thorough inspection and maintenance of vehicle, explanation of service needs, competitive pricing, clean & comfortable waiting room & friendly, professional staff

Thank you, Sharon. I'm glad you are happy with our services.

- Pella Car Care
5

They did a fix on the AC on our minivan, and while it was challenging and they needed to replace several parts, they kept me informed and treated me fairly. Make sure you provide an email address so that they can provide you with all of the details and you can approve or reject their recommendations - it makes the process much smoother.

Thank you, Chad. We are able to send visual reports through texting and emails. It does make it easier for you to see what we are discussing.

- Pella Car Care
5

They did a fix on the AC on our minivan, and while it was challenging and they needed to replace several parts, they kept me informed and treated me fairly. Make sure you provide an email address so that they can provide you with all of the details and you can approve or reject their recommendations - it makes the process much smoother.

5

Excellent service

Thank you. Always glad to be of help.

- Pella Car Care
5

Pella Car Care really stands out with their customer service. I scheduled a service online and they called because I had forgotten to select the service I needed. Not only did they help make sure I was getting the correct service scheduled they were able to get me in 3 days earlier than expected. Once I got there they offered to drive me to work and were extremely kind and well mannered throughout every interaction I had. PCC will absolutely be my first choice for any automotive needs that arise in my household.

I'm glad you found our service to your liking. We look forward to seeing you again when you need assistance.

- Pella Car Care
5

Needed a jump to get the car picked up. Service was quick and professional. Returned quickly after service. Thanks for another great job!

Glad we could be of assistance. We appreciate your business.

- Pella Car Care
5

Excellent service.

Thank you!

- Pella Car Care
4.5

I was waited on immediately and able to make an appointment quickly and soon. During the work they found a small problem and called me and explained what they could do to fix it. Since I had had that problem before with another business, I declined their offer, and he accepted my explanation very kindly. I appreciated all that. I appreciated that someone got my car and returned it. Thank-you.

Thank you, Marlene. We want you to be informed about your car, but we won't pressure you to make repairs. No one appreciates that.

- Pella Car Care
5

5

Thank you to Pella Car Care for always doing a great job and allowing me to use a loaner so I can still get to work.

Pella Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Pella Car Care (641) 628-9223 if you have any issues in accessing any area of our website.