Rebecca Thank you for explaining the needed repairs so thoroughly. We appreciate your complete service and client friendly explanations.
I'm glad we were able to explain the repairs to you. We try to make our explanations clear so that you are able to make knowledgeable decisions concerning your car. - Pella Car Care
Karen Wilkerson I received polite customer service & great service for my car.
Thank-you, Karen. - Pella Car Care
Sandra Maxwell Service is always great, people are friendly, you take the time to explain what's needed and why, good to know there is someone I can count on when I have trouble. Thank you, sm
Sandra, I'm glad you trust us with your vehicle's needs. It's important to us to keep our customers in reliable vehicles. - Pella Car Care
Angela Schrader Pella Car Care was able to successfully diagnose and fix a major issue with my car when 2 other auto shops were not able to do so. They referred to an official Ford memo for the potential issue (that the others had not done) and fixed my car quickly. They called me prior to the repair with an estimated cost for the work to make sure I approved first. I know we've found our new go-to auto shop in town.
Angela, I'm glad we were able to diagnose your vehicle's concern. Sometimes getting to the root of a mechanical concern can be difficult. - Pella Car Care
Terri Menninga Great Service!
Thank you, Terri. - Pella Car Care
Angie Jo Geetings Thanks for the great service!
Thanks Angie. - Pella Car Care
LeAnn Powers Took my car there recently because my turn engine light was on and my gas gauge wasn't working. Turns out I had several things going on. Pella Car Care called me each time before doing repairs, letting me have the decision rather to proceed with fixing them. $1100 later my car is on the road again. They also picked my car up at my work and delivered it back upon completion of service. I will be using their service from now on.
Thank-you Leann. I'm glad we were able to meet your needs. It is our policy to keep our customers informed along the way when we have their vehicles in our shop. No one likes unexpected expenses. - Pella Car Care
Pella CC was very professional and did a good job communicating to me what was going on with my car.
Thank-you. Communication is so very important. - Pella Car Care
Michaela_Angie Mathews Very willing to help. Good service.
I'm glad we could help. - Pella Car Care
Angie_Katie Oujiri I live in Minneapolis and my daughter attends Central. We were totally not sure how to handle car issues for our van being so far away. We asked a local and they immediately recommended Pella Car Care. They were AWESOME! We joked that we should bring all our cars downtown there for service! Thanks for making a tough situation so easy to deal with:)
We've been privileged to help several Central students and staff over the years. It's understandable that it can be stressful when your child is having vehicle concerns and they are several hours away. We do our best to make those situations less stressful. - Pella Car Care
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